A __________ is a small group of people with complementary skills, who work actively together to achieve a common purpose for which they hold themselves collectively accountable.

Question 12 options:

	Team
	Cohort
	Contingent
	Assemblage
	Assembly

Question 13 (6.25 points)

Which of the following questions would not be answered in the affirmative by a firm trying to ascertain whether a team is needed in the organization?

Question 13 options:

	Is a variety of skills and abilities needed?
	Will the organization benefit from shared goals?
	Are the tasks to be performed independent of one another?
	Is wide cooperation needed?

Question 14 (6.25 points)

In general, __________ indicates that working in the presence of others creates an emotional arousal or excitement that stimulates behavior and therefore affects performance.

Question 14 options:

	Social facilitation theory.
	Social support theory.
	Social assistance theory.
	Social utility theory.
	Social norming theory.

Question 15 (6.25 points)

Which statement about social norms is FALSE?

Question 15 options:

	Social norms are not affected by culture.
	Social norms control us so successfully that we hardly sense their presence.
	Social norms make social interactions run more smoothly.
	Social norms cause us to feel uncomfortable when they are violated.

Question 16 (6.25 points)

__________ occurs when people work less hard in groups than they would individually.

Question 16 options:

	Individual loafing.
	Social loafing.
	Organizational evading.
	Organizational shirking.
	Social slacking.

Question 17 (6.25 points)

Research on team roles indicate all of the following are correct EXCEPT:

Question 17 options:

	Individuals who are aware of team roles and the behavior required for each are better performers than those individuals who are not aware of such.
	Teams tend to have two categories of roles: those related to the teams functioning and those related to the tasks at hand.
	Effective leaders always engage in the same task role behaviors.
	Ten key roles have been identified for effective teams.

Question 18 (6.25 points)

Organizations and their managers can discourage the negative aspects and encourage the positive aspects of intergroup dynamics by doing all of the following EXCEPT:

Question 18 options:

	Focusing reward distribution on contributions to the total organization.
	Refocusing the groups on a common enemy or a common goal.
	Using win-lose reward systems.
	Promoting direct negotiations between groups.
	Training members to work more cooperatively.

Question 19 (6.25 points)

Each of the following were identified as consequences for the "winner" following intergroup competition, EXCEPT:

Question 19 options:

	a casual, playful & "fat and happy", and complacent attitude develops
	group stereotypes are confirmed
	the level of intragroup (within-group) cooperation declines
	group cohesion is retained
	A & B only

Question 20 (6.25 points)

Factors that typically contribute to work team effectiveness include each of the following EXCEPT:

Question 20 options:

	a common purpose.
	a complimentary skill base.
	mutual accountability.
	a common approach.
	large team size.