Question: A key missing ingredient in the Colonel s special recipe forced KFC to close nearly all of its 9 0 0 restaurants across the UK

A key missing ingredient in the Colonels special recipe forced KFC to close nearly all of its 900 restaurants across the UK and Ireland. But it isnt any of the 11 secret herbs and spices whats missing is the chicken! The fast-food empire blamed the cluck-up on a new delivery company that failed to get poultry to most of its stores. The chicken crossed the road, just not to our restaurants, KFCs British branch tweeted Sunday. Weve brought a new delivery partner on board, but theyve had a couple of teething problems getting fresh chicken out to 900 restaurants across the country is pretty complex! The company recently switched from a specialist food-delivery company to German shipping giant DHL, which promised in October to set a new benchmark for delivering fresh products to KFC in a sustainable way. Instead, DHL conceded that it has had operational issues in recent days,
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which resulted in incomplete or delayed bird deliveries. But the trade union that represents workers at the previous distributor said the fried-chicken titan had switched to an inferior service to save some scratch an Original Recipe for disaster. Its an absolute cock-up. KFC are left with hundreds of restaurants closed while DHL try and run the whole operation out of one distribution center where conditions are an utter shambles, said Mick Rix of the General, Municipal, Boilermakers and Allied Trade Union. The shortage has British finger-lickin fans in a flap. Were going to have to hit a McDonalds up, a Manchester man said in a YouTube video while on a wild goose chase for an open KFC.That is st, mate. We like our chicken. You know we like our chicken! In the meantime, KFC has set up a Web page where irate chicken lovers across The Pond can stay abreast on the status of their nearest franchise. The Colonel is working on it, KFC promises. The first overseas KFC opened in Lancashire, England, in 1965 almost a decade before McDonalds.4.1 Evaluate the five (5) Supply chain strategies and determine which strategy you would recommend for KFC in the case study above. (15)
4.2 Explain the criteria that should have been used to select a vendor in the KFC case study. (10)

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