A - Knowledge Activities Knowledge Evidence An individual must be able to demonstrate the knowledge required to perform the tasks outlined in the elements and performance criteria of this unit. This includes knowledge of: quality management theory relevant project quality standards that apply in the organisation quality assurance and control techniques, key tools and methodologies roles and responsibilities of quality management personnel methods for managing continuous improvement. Question 1 Describe two (2) quality management theories and how they can be applied to ensure the success of an information technology project. Learner Guideline: Explain the concept of quality management in IT projects. Describe at least two (2) quality management theories and explain how they can be applied to improve project processes and ensure successful outcomes. Solution Q1 Question 2 List at least three (3) relevant project quality standards for information technology projects that are commonly applied in organizations. Learner Guideline: Provide examples of quality standards used in IT projects. Briefly describe how each standard contributes to project success. Solution Q2 Question 3 List five (5) quality assurance and control techniques commonly used in organisations, along with the key tools and methodologies associated with each of them