A learning organization is one that has developed 9 1 12 Otraining programs to educate its employees O a sustainable competitive advantage that is easy to maintain intelligent systems to automate the most routine tasks the capacity to adapt and change significant market entry barriers to deter competitors 14 15 Individuals who can influence others and provide vision and strategy to the organization are called 8 9 leaders 11 12 organizers managers 3 14 15 directors visionaries 16 17 17 18