Question: a) Make a Check Sheet and then a Pareto chart for the following car service repair shop. (Refer table ) (3 points) b) Briefly explain

a) Make a Check Sheet and then a Pareto chart for the following car service repair shop. (Refer table ) (3 points) b) Briefly explain what is ISO 9001 and ISO 14,001, Explain why it is important for global businesses to have ISO certification? (2 points) Ticket # 1 2 3 4 5 6 7 8 9 10 Work Tires Lube & oil Tires Battery Ticket # Lube & oil Lube & oil Lube & oil- Battery Lube & oil Tires. 11 12 13 14 15 16. 17 18 19 20 Work Brakes Lube & oil Battery Lube & Oil Lube & oil Tires Ticket # Lube & oil Battery Tires Battery 21 22 23 24 25 26 27 28 29 30 Work Lube & Oil Brakes. Transmission Brakes Lube & Oil Battery Lube & Oil Battery Brakes Tires

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