Question: Solve part A and B both a) Make a Check Sheet and then a Pareto chart for the following car service repair shop. (Refer table

Solve part A and B both a) Make a Check Sheet and

Solve part A and B both

a) Make a Check Sheet and then a Pareto chart for the following car service repair shop. (Refer table ) (3 points) b) Briefly explain what is ISO 9001 and ISO 14,001, Explain why it is important for global businesses to have ISO certification ? (2 points) Ticket # Work Ticket # Work Ticket # Work 1 Tires 11 Brakes 21 Lube & Oil 2 Lube & oil 12 Lube & Oil 22 Brakes 3 Tires 13 Battery 23 Transmission 4 Battery 14 Lube & Oil 24 Brakes 5 Lube & oil 15 Lube & Oil 25 Lube & Oil 6 Lube & oil 16 Tires 26 Battery 7 Lube & oil 17 Lube & Oil 27 Lube & Oil 8 Battery 18 Battery 28 Battery 9 Lube & oil 19 Tires 29 Brakes 10 Tires 20 Battery 30 Tires

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