Question: A manager within the IT department at eBay is using a planning technique in which he is trying to identify the few things that must

A manager within the IT department at eBay is using a planning technique in which he is trying to identify the few things that must go right to ensure eBay's survival and success. What type of planning technique is he using? A)Scenario planning B)Critical success factors C)Forecasting D)Participation and involvement

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