A modular design

	a.	refers to products or services that are designed in segmented components.
	b.	adds flexibility to production, usability, and marketing.
	c.	improves the ability to quickly satisfy customer requirements.
	d.	is the technical term for "plug-and-play" components.
	e.	all of these.

The Delphi method uses

	a.	composite sales force statistics.
	b.	consumer market surveys.
	c.	panel discussions and debates.
	d.	several rounds of questionnaires to achieve a consensus opinion.
	e.	none of these.