A multibillion dollar apparel company listed their strategic priorities as Delivering innovation, quality and outstanding value...
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A multibillion dollar apparel company listed their strategic priorities as "Delivering innovation, quality and outstanding value to our customers, strengthening our brands, customer experience, and engagement, leveraging omnichannel and enhancing capabilities to gain market share through a focus on our customers and where they choose to shop, growing to be the leading brand in the marketplace, strengthening our financial discipline including inventory and expense management, delivering profitable revenue growth, and focus on high return investments among other areas. Additionally, we are evaluating market by market, to ensure that we are maximizing our commercial opportunity across stores and digital." Design the company Strategy map based on above statement (you will need to classify measures between four different perspectives of Balanced Scorecard). Your answer should include "Simplified Strategy Map (see Appendix 1, column one) and Performance measures, Le. specific KPI's (see Appendix 1, column two), that reflect the declared strategy. You can introduce the fifth perspective for the corporate social responsibility with KPI's you think is appropriate for an apparel organization. Appendix 1- Example of a Strategy Map - You only need to include the Simplified Strategy map (column one of the table below) and performance measures (column two of the table below). Targets and Initiatives are not required. Mission: Dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit. Vision: Continue building on our unique position -- the only short haul, low-fare, high- frequency, point-to-point carrier in America. Simpified Strategy Map Performance Measures Targets Initiatives • Maret Value Seat Revenue Financial 26% per year Optimize routes Standardire planes Increase Proftabiity * 20% per year Tincrease Revenue Prane Lese Coet 6% per year CLower oosts Fret in ndustry PAA On Time Amval Rating *Customer Ranking *No. Customere *On Ground Time On Time Departure Quality management * Customer loyalty program Customer More Customers. On-time fights Lowest Pnces Datisfaction s change 25 Minutes Cycle time optimization program internal Improve Tumaround Time yr.70% yr. 4 90% yr. 6 100% Stock ownership plan Ground orew training Leaming Ground crew stockholders Align Ground Crews Ground crew trained Developed from malerial by the Balanced Seorecard Collaborave ant Harvard Busines Rev KapienNorton A multibillion dollar apparel company listed their strategic priorities as "Delivering innovation, quality and outstanding value to our customers, strengthening our brands, customer experience, and engagement, leveraging omnichannel and enhancing capabilities to gain market share through a focus on our customers and where they choose to shop, growing to be the leading brand in the marketplace, strengthening our financial discipline including inventory and expense management, delivering profitable revenue growth, and focus on high return investments among other areas. Additionally, we are evaluating market by market, to ensure that we are maximizing our commercial opportunity across stores and digital." Design the company Strategy map based on above statement (you will need to classify measures between four different perspectives of Balanced Scorecard). Your answer should include "Simplified Strategy Map (see Appendix 1, column one) and Performance measures, Le. specific KPI's (see Appendix 1, column two), that reflect the declared strategy. You can introduce the fifth perspective for the corporate social responsibility with KPI's you think is appropriate for an apparel organization. Appendix 1- Example of a Strategy Map - You only need to include the Simplified Strategy map (column one of the table below) and performance measures (column two of the table below). Targets and Initiatives are not required. Mission: Dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit. Vision: Continue building on our unique position -- the only short haul, low-fare, high- frequency, point-to-point carrier in America. Simpified Strategy Map Performance Measures Targets Initiatives • Maret Value Seat Revenue Financial 26% per year Optimize routes Standardire planes Increase Proftabiity * 20% per year Tincrease Revenue Prane Lese Coet 6% per year CLower oosts Fret in ndustry PAA On Time Amval Rating *Customer Ranking *No. Customere *On Ground Time On Time Departure Quality management * Customer loyalty program Customer More Customers. On-time fights Lowest Pnces Datisfaction s change 25 Minutes Cycle time optimization program internal Improve Tumaround Time yr.70% yr. 4 90% yr. 6 100% Stock ownership plan Ground orew training Leaming Ground crew stockholders Align Ground Crews Ground crew trained Developed from malerial by the Balanced Seorecard Collaborave ant Harvard Busines Rev KapienNorton
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Related Book For
Managerial accounting
ISBN: 978-0471467854
1st edition
Authors: ramji balakrishnan, k. s i varamakrishnan, Geoffrey b. sprin
Posted Date:
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