Question: A newspaper article discussed Union Pacific's (UP) drive for efficiency. The Chief Operating Officer stated that his biggest task was to reduce UP's operating ratio

A newspaper article discussed Union Pacific's (UP) drive for efficiency. The Chief Operating Officer stated that his biggest task was to reduce UP's operating ratio from 61.6% to 60% by year end 2020. The operating ratio is the percentage of every dollar of revenue that is required to cover the costs of earning the revenue. The COO stated: "there is nothing that's not on the table" for this task. Based on these facts, which of the following is true?

Group of answer choices

61.6% is UP's benchmark for the operating ratio.

Employee layoffs or staff reductions are possible Initiatives related to this.

60% is a Performance Metric, but not a Key Performance Indicator.

60% is UP's baseline for the operating ratio.

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