A philosophy that involves everyone

in an organization in a continual

effort to improve quality and

achieve customer satisfaction.

Incorporating design elements that

prevent incorrect procedures.

Philosophy that seeks to make

never$-$ending improvements to the

process of converting inputs to

outputs.

Term for continuous improvement.

$5.$

The philosophy of making each

worker responsible for the quality

of his or her work.

A philosophy that involves everyone

in an organization in a continual

effort to improve quality and have

every product produced and service

delivered exactly meet the firm's

requirements.

Japanese term for mistake$-$proofing.