A positive attitude in the workplace improves work performance, allows more creativity, provides more motiv more helpfulness between co$-$workers, and gains more influence on clients and customers. You can adopt a make your messages more positive, including $($a$)$ displaying a can$-$do$,$ confident attitude focus $($see Table $5\mathrm{.}7)$ positive rather than negative traits $($see Table $5\mathrm{.}8)$; and $($c$)$ using diplomatic, constructive terms.

For each statement, move it to the "Positive" or "Not Positive" box. Make a judgment about whether the state language or not. Make sure to roll over each item to see the full statement.

Positive

Not Positive

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