Question: A process has three steps. Each customer must go through Step 1, Step 2, and then Step 3. Step 1 has a capacity of 2.6786

A process has three steps. Each customer must go through Step 1, Step 2, and then Step 3. Step 1 has a capacity of 2.6786 customers per hour. Step 2 has a capacity of 3.871 customers per hour. Step 3 has a capacity of 2.1978 customers per hour. What is the estimate of average flow time per customer? Show a brief calculation and explanation

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