Question: A process is said to be capable if it is capable of consistently meeting customer expectations. Select one: True False You work for a business

A process is said to be "capable" if it is

A process is said to be "capable" if it is capable of consistently meeting customer expectations. Select one: True False You work for a business that makes dental floss. CVS is interested in placing an ENORMOUS order for all of their stores, but they require that you meet their specification for floss thickness of 0.4mm to 0.6mm 99.7% of the time. You take a walk down to the production floor and speak with the process engineer. She tells you that the process mean (mu) for floss thickness is 0.5mm, and the process standard deviation (sigma) is 0.05mm. Is your process capable of consistently meeting CVS's expectations? Select one: a. Yes, because process mean plus/minus 2 sigma is within specification limits. o b. No, because process mean plus/minus 2 sigma is inside of specification limits. O c. Yes, because process mean plus/minus 3 sigma is within specification limits. O d. No, because process mean plus/minus 3 sigma is outside of specification limits

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