A process/batch production approach is best suited for Select one: a. The assembly of products like automobiles, IVs and cameras. b. Low-volume, high-variety production. c. High-volume, low-variety production. d. The mass production of uniform products. e. Construction of a ship.

All of the following are techniques in lowering service costs except:

Select one:

a.

Modularizing the product

b.

Customization as late in the process as possible

c.

Limiting customer choices

d.

Finding areas for automation

e.

All of the above are techniques in lowering service costs