Question: A Quality Analyst wants to construct a control chart for determining whether errors in bank transactions are under control. She looked at samples of 1000

A Quality Analyst wants to construct a control chart for determining whether errors in bank transactions are under control. She looked at samples of 1000 transactions each week, for four weeks in a row. A transaction was considered defective, if the analyst detected any error in the transaction.

Week Total Defectives

1 50

2 27

3 15

4 35

What is the average sample proportion of defective transactions for all four weeks?

.04 .30 .032 None of the other options are correct .02

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