A quality control activity analysis indicated the following four activity costs of a hotel.

Line Item Description	Amount
Verifying credit card information	$332,000
Customer service training	166,000
Discounting room rates due to poor customer service	83,000
Correcting charges to customer invoices	249,000
Total	$830,000

Sales are $8,300,000 for the year. Prepare a cost of quality report. Round your answers to one decimal place, if necessary.

Quality Cost Classification	Quality Cost	Percent of Total Quality Cost	Percent of Total Sales
Prevention	$fill in the blank 1	fill in the blank 2%	fill in the blank 3%
Appraisal	fill in the blank 4	fill in the blank 5%	fill in the blank 6%
Internal failure	fill in the blank 7	fill in the blank 8%	fill in the blank 9%
External failure	fill in the blank 10	fill in the blank 11%	fill in the blank 12%
Totals	$fill in the blank 13	fill in the blank 14%	fill in the blank 15%