A quality control activity analysis indicated the following four activity costs of a hotel. Verifying credit...
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A quality control activity analysis indicated the following four activity costs of a hotel. Verifying credit card information $63,000 Customer service training 126,000 Discounting room rates due to poor customer service 189,000 Correcting charges to customer invoices 252,000 Total $630,000 Sales are $7,000,000 for the year. Prepare a cost of quality report. Round your answers to one decimal place, if necessary. Quality Cost Cost of Quality Report Quality Cost Percent of Total Percent of Quality Cost Total Sales Classification Prevention Appraisal Internal failure External failure Totals A quality control activity analysis indicated the following four activity costs of a hotel. Verifying credit card information $63,000 Customer service training 126,000 Discounting room rates due to poor customer service 189,000 Correcting charges to customer invoices 252,000 Total $630,000 Sales are $7,000,000 for the year. Prepare a cost of quality report. Round your answers to one decimal place, if necessary. Quality Cost Cost of Quality Report Quality Cost Percent of Total Percent of Quality Cost Total Sales Classification Prevention Appraisal Internal failure External failure Totals
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