Question: A quality control activity analysis indicated the following four activity costs of an administrative department: Line Item DescriptionAmountRedesigning a form to reduce errors$ 1 5

A quality control activity analysis indicated the following four activity costs of an administrative department:
Line Item DescriptionAmountRedesigning a form to reduce errors$15,000Responding to customer complaints75,000Verifying the accuracy of a form30,000Correcting errors in forms54,400Total$174,400
If sales are $3,400,000, what percentage of total sales (rounded to one decimal place) are the internal failure costs?
a.31.2%
b.2.5%
c.1.6%
d.0.9%

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