Question: A Short Case Study: South Software Corp. You work for Software Corporation (SSC), a U.S. company that specializes in integrated systems designed to meet specifie

A Short Case Study: South Software Corp. You work
A Short Case Study: South Software Corp. You work for Software Corporation (SSC), a U.S. company that specializes in integrated systems designed to meet specifie customer needs. At any point in time, SSC has hundreds of projects in progress. You are a member of a four-person, self-managing team. You and your team are working on a project called APS (Advanced Prodaction Scheduling)a project that has been underway for the past few months and which consists of two core modules. SSC has promised a key customer that the APS system will be delivered and fully operationalized one month from today. Your team was chosen specifically for this project because of its history of having successfully completed several similar projects. Your team is proud of its contributions to the goal of SSC. A partial organizational chart below shows the hierarchy of reporting relationships and where you fit within it. Senior Vice-President, Software Division Project Manager YOU ARE HERE Before you joined the project, SSC had already contracted with an external software company called In-Tech (ITC) to develop and supply one of these core modules. The development of this core module marked the first time SSC used ITC as a vendor. The contract clearly specifies that ITC is responsible for any code defects or project delays associated with its module. Last week, your team-which does not include ITC-began working to integrate the two core modules. However, you discovered major bugs in ITC's module with which your team's module is to be integrated. If necessary, you can clearly show that ITC is responsible for this problem. You predict these bugs will negatively affect business performance as soon as the integrated system is installed at the customer's site next month. When this occurs, the customer will be unable to conduct business until the problem is resolved. A failure at the customer site is unlikely to damage SSC's reputation, which is already well eotablished. At an informal meeting with your team, you bring up the problem for discussion and suggest that you icam and or the project manager discuss the issue with ITC. Your team members have more experience working closely with the project manager, who has other projects in the pipeline that are falling behind schedule and are over budget. Your team feels that the problem neither can be resolved by working with ITC at this time nor should be reported to senior managemcnt, including the project manager. As you come back to your office a bit disappointed from the mecting. you are not sure what to do. Should you formally report the incident to the Senior VP of SSC, with whom your prior contact has been limited to the company's annual New Year's party? On multiple occasions, you have observed situations in which those responsible for project delays suffered negative consequences for reporting bad news. In one case of which you are aware, the projoct manager who was held responsible for a projoct delay was denicd an expocted promotion and came close to being fired. In the recent past, the company has seen some significant layoffs. You love your job and have enjoyed working with your team members and the project manager. You have worked with them successfully on several projects and have established a good rapport. What would y ou do? Please. provide a convinciag rationale

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