A Siebel executive commented that the companys CRM system does not fit the needs of all clients He noted that the clients need to decide if they want an application or a tool kit Research the term tool kit Considering Siebels CRM system and Intuit QuickBase, which is an application and which is a tool kit Explain why?

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Siebel CRM is a customer relationship management system or complete application with the ... View the full answer