Question: A signed observation by either an approved thir party or the assessor will need to be included in this activity as proof of completion. Your

A signed observation by either an approved thir party or the assessor will need to be included in this activity as proof of completion. Your task is to demonstrate that you are able to deal with the situation that they have created in order to manage conflict. This may involve using de- escalation techniques, conflict resolution and negotiation skills

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