Question: A Six Sigma team needs to identify process variables to be used in the ANALYZE phase with the objective of reducing variation in a Critical

A Six Sigma team needs to identify process variables to be used in the ANALYZE phase with the
objective of reducing variation in a Critical to Quality characteristic despite the influence of
uncontrolled variables. Which of the following tools should the team use to identify potential
variables?
a. SIPOC
b. Value stream map
c. High level process map
d. Detailed process map
e. Spaghetti diagram

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