Question: A SocialTech startup in Australia is aiming to develop a community engagement platform for local governments. This platform would facilitate better communication between residents and

A SocialTech startup in Australia is aiming to develop a community engagement platform for local governments. This platform would facilitate better communication between residents and their local councils, allowing for feedback on public services, reporting of issues, and participation in local decision

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making. The major objective of the company is to enhance people's engagement and ensure that residents voices are heard in local governance.

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For this company to start their software development work, what should be their initial focus and development approach? Provide reasons with your recommendations.

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Based on the approach you've selected, what are the ethical considerations regarding data privacy and diversity that need to be addressed before launching their community engagement platform?

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