a) The following case scenario demonstrates the differences between passive, aggressive, passive-aggressive, and assertive communication. Discuss those FOUR (4) communication styles.

b) Based on your answer on question (b) Explain why the response you choose will the best outcome for both of you?

You are approached by a co-worker who asks you to finish a project she has started. She needs to leave early to get ready for a friend's birthday party. You realize that the project can't possibly get finished by the time you usually leave work and you have already made plans to meet an old friend for dinner. Based on the questions given, justify the answers