A trainer directly asks a trainee, 'What is the maximum amount of torque that can be applied to a pedal bolt? What type of question is this trainer using?

A. Open-ended

B. Reverse

C. Relay

D. Closed-ended

The closed-ended question asks for a specific answer. What are the five strategies for dealing with conflict? What is the next step in the procedure? This type of question is useful to assess learning or review previous material. The open-ended question requires no specific response. In this case, no answer is incorrectyou are seeking an opinion. What do you think about this method of problem-solving? How would you approach this issue? What did you learn from that exercise? These types of questions are useful for obtaining trainee involvement, generating discussion, and demonstrating the trainers willingness to listen to the trainees point of view. Both types are useful. Closed-ended questions are useful to regain control of the discussion or to assess understanding of specific points. Open-ended questions are useful to relax the trainees or explore their beliefs and opinions about issues.

The Reverse question is similar, except that the person asking the question is asked to answer it. Again, as the trainer responding to the same question, you might say, Interesting question, Bill. Your area is unionized; how do you think it would work there? Use this approach when you believe that the questioner really wants to provide an answer but is hesitant. This technique is also helpful to get a feeling for how deeply the trainee wants to delve into the question. Be careful in redirecting a question back to the questioner, however. If overused, it could inhibit trainees from asking a question for fear of having to answer it themselves.

Sometimes when asked a question by one of the participants, the trainer will want to hear how the rest of the participants would answer it. As the trainer in such a situation, you would need to repeat the question so everyone can hear it and then ask the trainee group to answer it. This is the Relay Question technique. For example, a trainee might ask, How would this concept work in a unionized shop? As the trainer, you might respond by repeating the question and following up with a statement such as, An interesting issue. Does anyone have any ideas? Redirecting questions to the trainee group allows you to hear the trainees views and then reinforce appropriate responses. It can lead to interesting discussions about the issue that otherwise might not arise.

CONFUSED PLEASE ASSIST WITH THE CORRECT ANSWER