A variety of Customer Relationship Management (CRM) systems have integrated social media networks in an effort to

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A variety of Customer Relationship Management (CRM) systems have integrated social media networks in an effort to competitive. Facebook, Twitter, and YouTube are used as marketing and communications platforms that transcend the Internet.

Do some research and find an example (current) of this digital strategy in action, and discuss.

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Essentials Of Marketing

ISBN: 9781259573538

15th Edition

Authors: William Perreault, Joseph Cannon, E. Jerome McCarthy

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Posted Date: Nov 08, 2023 03:51 AM

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A variety of Customer Relationship Management (CRM) systems have integrated social media networks in an effort to

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One example of a company successfully integrating social media networks into their CRM strategy is Nike Nike utilizes platforms like Facebook Twitter ... View the full answer

Essentials Of Marketing

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