16. According to the Life-Cycle Model, when subordinates are very low in maturity, leaders should adopt a:
    1. Telling style
    2. Selling style
    3. Participating style
    4. Delegating style
17. A key criticism of self-evaluations is:
    1. The decrease in commitment to organizational goals.
    2. They have not been shown to lead to more satisfying and constructive evaluation interviews.
    3. They have a low level of agreement with supervisory evaluations.
    4. They have been shown to have no relationship to improving job performance.
18. A matrix organization is characterized by:
    1. Hierarchy of authority.
    2. Decentralized decision making.
    3. A dual organization combining both functional specialization and business product or project specialization.
    4. A dual organization featuring both multidivisional and simple organizational structures.