Activity 2: Case 2 Familiarisation The course will use two cases as examples as we progress through the chapters. This is the second case. Arnold Palmer Hospital-The hospital for women and babies needed to expand, so a brand new building was constructed across the street. Via the video set, we see various angles of that expansion, including project management, capacity choices, process design, quality management, hospital layout issues, supply chain management, and just-in-time delivery of operating room supplies, Arnold Palmer Hospital's Supply Chain Effective supply chain management in manufacturing often focuses on development of new product innovations and efficiencies through buyer-vendor collaboration. In a service industry, however, the approach is slightly different. At Arnold Palmer Hospital, Innovations often come from the medical and nursing staff who serve on the hospital's medical economic outcome committee - Capacity Planning at Amold Palmer Hospital The video shows how the hospital managed its capacity measured in number of bed. ) ENG 10:45 6/23/2