Activity Classification

a$.$ Installing coaxial cable in the apartment of a new customer Answer $1$

Operations

b$.$ Repairing coaxial cable after a windstorm Answer $2$

Operations

c$.$ Mailing brochures to prospective customers Answer $3$

Marketing and sales

d$.$ Discussing a rate increase with members of a regulatory agency Answer $4$

Support

e$.$ Selling shares of stock in the company Answer $5$

Support

f$.$ Monitoring the quality of reception at the company$$s satellite downlink Answer $6$

Operations

g$.$ Preparing financial statements Answer $7$

Support

h$.$ Visiting a customer to determine the cause of poor$-$quality television reception Answer $8$

Service

i$.$ Traveling to a conference to learn about technological changes affecting the industry Answer $9$

Support

j$.$ Replacing old routers with updated technology Answer $10$

Operations