Activity I $-$ Describe some ways in which the digitalization of business has influenced or affected an organization with which you are familiar, such as your college or university, a local retailer or restaurant, a volunteer organization, a club to which you belong, or even your family. Can you identify both positive and negative aspects of this influence?

Activity II $-$ Suppose you have been asked to evaluate the effectiveness of the police department in a medium$-$sized community. Where would you begin, and how would you proceed? What effectiveness approach would you prefer?