Question: Activity No. 10: Writing a Memorandum 40 points Add class comment If you were Lisa Davis, the President of Sunny Nursing Homes, you would probably

Activity No. 10: Writing a Memorandum 40 points

Activity No. 10: Writing a Memorandum 40 points Add class comment If you were Lisa Davis, the President of Sunny Nursing Homes, you would probably use a memo to call the attention of your staff to address certain issues. How would you write it? Write a memo in line with the context in activity number 9. Criteria: Content: 10pts. Format: 10pts. Grammar: 10pts. Style: 10pts. Total: 40pts. READ THE PPT ON WORKPLACE COMMUNICATION BEFORE DOING THIS ACTIVITY. 1. Read the given situation. Identify the communication problem and give a solution you think best in solving the said problem. IDENTIFICATION OF THE PROBLEM 10PTS; SUGGESTED SOLUTION 10PTS. Sara Lang is a charge nurse at Sunny Nursing Home and has worked under the same president, Lisa Davis, for five years. In fact, the two have become good friends. They frequently socialize after office hours. Rick Walters, Director of Nursing, is a capable person who has been working there for three years. Four nurse (Anna, Barbara, Charles, and Dan) report directly to Sara. Anna, one of the nurses, was having personal difficulties. She asked Sara if she could charge her work schedule from the usual 8-hour shift of 4 days with 3 consecutive days off to 16-hour shifts for two days and 5 consecutive days off. Sara thought that was not a problem and told Anna that she would enter the information into the computerized scheduling system, and that she would tell Lisa Davis of the change, since they were getting together for a drink after work. Barbara overheard the conversation between Sara and Anna, and she immediately went to see Rick Walters and complained that Anna was getting preferential treatment and she wanted the same schedule. Rick, who always wanted to make sure that nursing staff were happy and got along, approved Barbara's change in schedule. He made this change through the computerized schedule and did not tell anyone else. Barbara, who is a good friend of Charles told him of her new schedule. Charles, who works closely with the Chief of Staff, Dr. Goodman, told Dr. Goodman of the change in Barbara's schedule and asked Dr. Goodman to change his. Dr. Goodman thought it was a good idea and emailed Charle's new schedule to his assistant, Susan Stevens, to enter into the scheduling system

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