Advanced Quality Planning

Quality planning during new product development is now considered a given, typical activity. Even with the planning for quality, products often have repeat defects after a product has been re-designed, or a new version has been launched. A lot of text books presents tools and main concepts that should be used and considered in upfront quality planning. Take some time to review any case(s) on this website below that are of interest to you, specifically choose one case to review.

CNBC Product RecallsLinks to an external site.

https://www.cnbc.com/product-recalls/

Post the name of your chosen case.

(1) Describe what you think may have gone wrong in the quality management system (from experience or based on what we've read thus far) to allow the issue to escape to the consumer. Cite specific concepts from the text or from personal experience that may have contributed to the problem/issue - especially escape to the consumer.

(2) Identify the appropriate quality standard that the company should or could be following (i.e automotive, IATF 16949, general manufacturing or service, ISO 9001:2015, etc).

(3) Read the brief article below - comment on the final paragraph - do you agree, disagree why or why not?

Greatest Quality Management Failure

https://qualitymanagementsystem.com/total-quality-management/the-greatest-quality-management-system-failures-in-history/