Question: . After objectives and standards are set, what step comes next in the control process? a . Measure results. b . Take corrective action. c

. After objectives and standards are set, what step comes next in the control process?
a. Measure results.
b. Take corrective action.
c. Compare results with objectives.
d. Modify standards to fit circumstances.
2. When a soccer coach tells her players at the end of a game, Im pleased you stayed with the game plan, she is using a/an to measure performance, even though in terms of outcomes her team lost.
a. input standard
b. output standard
c. historical comparison
d. relative comparison
3. When an automobile manufacturer is careful to purchase only the highest-quality components for use in production, this is an example of an attempt to ensure high performance through control.
a. concurrent
b. statistical
c. inventory
d. feedforward
4. Management by exception means .
a. managing only when necessary
b. focusing attention where the need for action is greatest
c. the same thing as concurrent control
d. the same thing as just-in-time delivery
5. When a supervisor working alongside an employee corrects him or her when a mistake is made, this is an example of control.
a. feedforward
b. concurrent
c. internal
d. clan
6. If an organizations top management visits a firm in another industry to learn more about its excellent record in hiring and promoting visible minority and female candidates, this is an example of using for control purposes.
a. a balanced scorecard
b. relative comparison
c. management by exception
d. progressive discipline
7. The control equation states: = Desired Performance Actual Performance.
a. Problem Magnitude
b. Management Opportunity
c. Planning Objective
d. Need for Action
8. When a UPS manager compares the amount of time a driver takes to make certain deliveries against standards set through a quantitative analysis of her delivery route, this is known as .
a. a historical comparison
b. an engineering comparison
c. relative benchmarking
d. concurrent control
9. Projects are unique one-time events that .
a. have unclear objectives
b. must be completed by a specific time
c. have unlimited budgets
d. are largely self-managing
10. The chart graphically displays the scheduling of tasks required to complete a project.
a. exception
b. Taylor
c. Gantt
d. after-action
11. When one team member advises another team member that your behaviour is crossing the line in terms of our expectations for workplace civility, she is exercising a form of control over the others inappropriate behaviours.
a. clan
b. market
c. internal
d. preliminary
12. In a CPM/PERT analysis the focus is on and the events that link them together with the finished project.
a. costs, budgets
b. activities, sequences
c. timetables, budgets
d. goals, costs
13. If fixed costs are $10,000, variable costs are $4 per unit, and the target selling price per unit is $8, what is the breakeven point?
a.2
b.500
c.2,500
d.4,800
14. Among the financial ratios used for control, Current Assets/Current Liabilities is known as the .
a. debt ratio
b. net margin
c. current ratio
d. inventory turnover ratio
15. With respect to return on assets (ROA) and the debt ratio, the preferred directions when analyzing them from a control standpoint are .
a. decrease ROA, increase debt
b. increase ROA, increase debt
c. increase ROA, decrease debt
d. decrease ROA, decrease debt

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