Question: After training, Mary Fernandez, a computer technician, had an average observed time for memory-chip tests of 12 seconds. Mary's performance rating is 100%. The firm

After training, Mary Fernandez, a computer technician, had an average observed time for memory-chip tests of 12 seconds. Mary's performance rating is 100%. The firm has a personal fatigue and delay allowance of 15% a) The normal time for this process = seconds (round your response to two decimal places). b) The standard time for this process - seconds (round your response to two decimal places)

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