Aldawood, F., Kazzaz, Y., AlShehri, A., Alali, H., & Al-Surimi, K. (2020). Enhancing teamwork communication and patient safety responsiveness in a paediatric intensive care unit using the daily safety huddle tool Links to an external site.. BMJ Open Quality, (1), Article e000753. https://doi.org/10.1136/bmjoq-2019-000753

• Read the above article and summarize the challenges that were present at the HSO prior to the implementation of TeamSTEPPS.
• Describe the kinds of conflicts that occurred among team members.
• Explain how the conflicts impacted the HSO's service delivery.
• TeamSTEPPS is based on a framework that includes the following four teachable teamwork competencies: Communication, leadership, situation monitoring, and mutual support. Explain how each competency is necessary for developing cohesive teamwork.
• Explain how TeamSTEPPS teamwork competencies were applied at the HSO in your article.