Question: alls per Hour ( Calls / Hr ) > = 1 3 , 0 0 0 , Customer Service Score ( CS Score ) >

alls per Hour (Calls/Hr)>=13,000, Customer Service Score (CS Score)>=88, Job Satisfaction (Job Sat.)>=92, Escalations (Esc.)<=10, Resolutions (Res.)>=94
Calls per Hour
Customer Service Score
Escalations
Job Satisfaction
Resolutions
Which area would you want the team to train others on?

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