Question: An 7-hour tech support Shift (1-hour Breaks) Handled 50 requests despite a 23-minute network crash. if the value-added response time is 4 min, with 1/500

An 7-hour tech support Shift (1-hour Breaks) Handled 50 requests despite a 23-minute network crash. if the value-added response time is 4 min, with 1/500 error rate, calculate the overall Equipment Effectiveness (OEE) show your work

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