Question: An 8-hour tech support shift (1 hour breaks) handled 50 requests despite a 30 minute network crash. If the value added response time is 5

  1. An 8-hour tech support shift (1 hour breaks) handled 50 requests despite a 30 minute network crash. If the value added response time is 5 min, with 1/250 replies inaccurate, calculate the Overall Equipment Effectiveness (OEE). Show all work.

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