Question: An e - commerce website has received some complaints on packaging errors. Managers ask the shipping and handling department to monitor the shipping process and

An e-commerce website has received some complaints on packaging errors. Managers ask the
shipping and handling department to monitor the shipping process and make sure of the quality in
their process. To monitor the process, for 10 consecutive weeks, they look into the first 100 shipments
and count the number of packaging errors as shown in table below. A package either had an error or
had no errors. The table below shows the number of packages with errors in a given week.
Construct a two-sigma limit control chart to show whether the shipping process in this e-commerce
firm needs any improvement or performs at an acceptable level. (Round your answer to three
decimal places.)
Upper Control Limit
Lower Control Limit
 An e-commerce website has received some complaints on packaging errors. Managers

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