Question: An effective way to determine if a change in performance resulted from training or other factors is to use a control group combined with _____.

An effective way to determine if a change in performance resulted from training or other factors is to use a control group combined with _____.

 a. pre- and post-measures 
 b. benchmarking 
 c. a calculation of the return on investment from the training 
 d. a comparison of the costs and benefits associated with the training 

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