An important part of a project is to identify the key process input variables (KPIV) and key
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An important part of a project is to identify the key process input variables (KPIV) and key process output variables (KPOV). Suppose that you are the owner/manager of a small business that provides mailboxes, copy services, and mailing services. Discuss the KPIVs and KPOVs for this business. How do they relate to possible CTQs?
Related Book For
Managing Controlling and Improving Quality
ISBN: 978-0471697916
1st edition
Authors: Douglas C. Montgomery, Cheryl L. Jennings, Michele E. Pfund
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