Question: An indirect delivery system: involves face - to - face interaction between employees and customers. offers a hands - off self - service approach to

An indirect delivery system:
involves face-to-face interaction between employees and customers.
offers a hands-off self-service approach to customers.
cannot provide follow-up support to customers.
is viewed as a more caring customer service approach than a direct delivery system.
An indirect delivery system: involves face-to-face interaction between employees and customers.

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