An indirect delivery system typically involves________. An indirect delivery system typically involves________. a more caring customer service approach than a direct delivery system extensive customer contact throughout the interaction a hands-off self-service approach to customers face-to-face interaction between employees and customersA benefit for an organization that outsources its noncore positions is________. A benefit for an organization that outsources its noncore positions is________. the need to purchase and update computers and related equipment is avoided long-term employee expertise of the organization is retained the organization's reputation in the eyes of the local citizens improves significantly the loyalty of the remaining employees in the organization increases