Question: An organization had concerns about the frequent requests for changes in the engineering design of the products delivered to a client. The design changes affected
An organization had concerns about the frequent requests for changes in the engineering design of the products delivered to a client. The design changes affected the organizations schedule and resulted in accumulated overtime costs. Therefore, the management assigned a team to investigate the requests for engineering design changes by the client. The management suggested that the team applies the DMAIC problem-solving approach of Six Sigma for addressing the concerns. For each of the steps of the DMAIC problem-solving procedure, list several examples of potential activities and tasks that the team can undertake.
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