Analyze and indicate the main difference between Kaizen and PDSA approach to continuous improvement in total quality management.

a.

There is no difference between both of them

b.

Kaizen is a project management approach while PDSA is a slow and steady approach

c.

Both of them cannot be applied to quality improvements in business organizations

d.

PDSA leads to radical and major changes while kaizen leads to gradual improvements

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Question 26

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Question text

The factory of Oman Cements company wants to ensure that all important steps and actions have been taken under operational condition.

a.

Check Sheet

b.

Statistical process control

c.

Fish-bone diagram

d.

Histogram