analyze the case study

Advanced Technologies

Advanced Technologies is a leading supplier and operator of waste management services in the New Delhi region. The firm currently have 150 employees across their four plants in Delhi city. Growth and expansion has previously been sourced through organic means. However, following a strategic review, management have decided to embrace inorganic means of growth, namely through merger and acquisition activity. In light of this, Advanced Technologies have identified a waste management firm, Green Waste, which is a leading supplier of waste management services in the Eastern region of India. Management believe they can acquire a majority shareholding in Green Waste at their current market value.

Recently, management have become aware of human resource issues within Green Waste and seek your advice before they make any acquisition. The opportunity to acquire Green Waste is very appealing to Advanced Technologies as it would afford the company access to the vibrant waste management market in the Eastern region. However, if the firm is rife with human resource issues they may decide against the potential acquisition.

Industry analysts have informed Advanced Technologies of some of the following issues in Green Waste:

1. High turnover rate: the firm has an attrition rate in excess of 25% per annum.
2. High human resource costs: The rise in employee turnover has resulted in an increase in the costs of recruiting and training new staff.
3. Job Dis-satisfaction: Employee job satisfaction and staff morale appear to be low and this is adversely affecting productivity.
4. Absenteeism: is high, with a significant proportion of the financial spend given to paying absent employees.

(iv) Customer service: there have been an increasing amount of complaints from customers regarding the decrease in the standard of service provided.

Advanced Technologies has hired your consultancy services to offer them advice and aid them in the development of strategies to improve the current organizational behavioural issues. Specifically the firm would like advice on

Question - Analyze the above case study