Question: Analyze what actions and time could be cut down to make the process Lean. Assume that the person at the end wants coffee. CURRENT STATE

Analyze what actions and time could be cut down to make the process Lean. Assume that the person at the end wants coffee.

CURRENT STATE PROCESS (WITH STEPS)

FILL WATER TANK WITH WATER PLACE WATER TANK IN COFFEE MAKER = 29 SECONDS

LOCATE COFFEE FILTERS PUT COFFEE FILTER IN COFFEE MAKER BASKET= 13 SECONDS

LOCATE COFFEE GROUNDS CANISTER LOCATE SPOON = 13 SECONDS

FILL COFFEE FILTER WITH GROUNDS REFILL CANISTER = 79 SECONDS

PUT SPOON INTO THE SINK RETURN COFFEE GROUNDS CANISTER = 15 SECONDS

START COFFEE MAKER MACHINE= 330 SECONDS

FILL INSULATED CARAFE WITH COFFEE = 49 SECONDS

FIND PITCHER FILL PITCHER WITH COFFEE FROM CARAFE DISCARD EXCESS COFFEE PLACE CARAFE INTO THE SINK = 43 SECONDS

RELOCATE THE PITCHER TO THE TABLE = 4 SECONDS

LOCATE COFFEE CUPS = 10 SECONDS

FILL COFFEE CUPS WITH COFFEE = 12 SECONDS

DELIVER COFFEE TO CUSTOMER = 4 SECONDS

TOTAL LEAD TIME = 601 SECONDS

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