Question: Analyze what actions and time could be cut down to make the process Lean. Assume that the person at the end wants coffee. CURRENT STATE
Analyze what actions and time could be cut down to make the process Lean. Assume that the person at the end wants coffee.
CURRENT STATE PROCESS (WITH STEPS)
FILL WATER TANK WITH WATER PLACE WATER TANK IN COFFEE MAKER = 29 SECONDS
LOCATE COFFEE FILTERS PUT COFFEE FILTER IN COFFEE MAKER BASKET= 13 SECONDS
LOCATE COFFEE GROUNDS CANISTER LOCATE SPOON = 13 SECONDS
FILL COFFEE FILTER WITH GROUNDS REFILL CANISTER = 79 SECONDS
PUT SPOON INTO THE SINK RETURN COFFEE GROUNDS CANISTER = 15 SECONDS
START COFFEE MAKER MACHINE= 330 SECONDS
FILL INSULATED CARAFE WITH COFFEE = 49 SECONDS
FIND PITCHER FILL PITCHER WITH COFFEE FROM CARAFE DISCARD EXCESS COFFEE PLACE CARAFE INTO THE SINK = 43 SECONDS
RELOCATE THE PITCHER TO THE TABLE = 4 SECONDS
LOCATE COFFEE CUPS = 10 SECONDS
FILL COFFEE CUPS WITH COFFEE = 12 SECONDS
DELIVER COFFEE TO CUSTOMER = 4 SECONDS
TOTAL LEAD TIME = 601 SECONDS
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