The following are descriptions of three different employees. How would you characterize each worker? What role...

 

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The following are descriptions of three different employees. How would you characterize each worker? What role does each play when it comes to the organization's strategy? Andrea Bascomb is a highly talented computer programmer for MiniFluff, Inc. She is among an elite set of engineers in the computer industry doing leading-edge work on advanced computer modeling. CEO Bill Ding believes that the future of the company rests on the innovative work that Andrea and her team are doing. He worries that someone might lure Andrea away to work for them. So he wants to give her all the room she needs to grow and stay committed to MiniFluff. Calvin Duff is a salesperson on the retail side of MiniFluff. He has daily contact with customers and is responsible for making sales and communicating with service personnel. Make no mistake: To many customers, Calvin and his cowork- ers are the "face" of MiniFluff. Always on the lookout for a better position, Calvin has thought about working for PeachTree Computing, MiniFluff's main competitor. Other salespeople have found that they can leave MiniFluff and get "up to speed" easily at other firms. Their skills are very transferable, and the transition is not difficult. Bill Ding and other managers at MiniFluff recognize this fact, so they try to keep salespeople loyal and productive, recognizing that many of them do eventually leave. Evelyn Frank is a part-time administrative assistant for MiniFluff. She handles routine typing and filing work for the company, particularly in peak periods in the summer and around the holidays. She usually works for a few weeks at a time and then takes time off. The executives at MiniFluff have considered either outsourcing her job to an agency or automating it through a new computer system. But for now things are steady. The following are descriptions of three different employees. How would you characterize each worker? What role does each play when it comes to the organization's strategy? Andrea Bascomb is a highly talented computer programmer for MiniFluff, Inc. She is among an elite set of engineers in the computer industry doing leading-edge work on advanced computer modeling. CEO Bill Ding believes that the future of the company rests on the innovative work that Andrea and her team are doing. He worries that someone might lure Andrea away to work for them. So he wants to give her all the room she needs to grow and stay committed to MiniFluff. Calvin Duff is a salesperson on the retail side of MiniFluff. He has daily contact with customers and is responsible for making sales and communicating with service personnel. Make no mistake: To many customers, Calvin and his cowork- ers are the "face" of MiniFluff. Always on the lookout for a better position, Calvin has thought about working for PeachTree Computing, MiniFluff's main competitor. Other salespeople have found that they can leave MiniFluff and get "up to speed" easily at other firms. Their skills are very transferable, and the transition is not difficult. Bill Ding and other managers at MiniFluff recognize this fact, so they try to keep salespeople loyal and productive, recognizing that many of them do eventually leave. Evelyn Frank is a part-time administrative assistant for MiniFluff. She handles routine typing and filing work for the company, particularly in peak periods in the summer and around the holidays. She usually works for a few weeks at a time and then takes time off. The executives at MiniFluff have considered either outsourcing her job to an agency or automating it through a new computer system. But for now things are steady.

Answer rating: 100% (QA)

Andrea is an asset to the organization She has a very important role to play in the growth of the co... View the full answer