Angela is frustrated that you keep asking her more questions about the photographer. You know she is
Question:
Angela is frustrated that you keep asking her more questions about the photographer. You know she is busy at work, so you select a package that includes six hours of photography, the three albums, and two hours of video. You are happy to meet Angela's requirements plus something extra that you think she will enjoy.
The photography goes well on the wedding day, but when they meet with the photographer a month later they learn the package does not also include digital copies. Chris is angry, and the photographer eventually agrees but at a significant additional cost. The couple must pay this cost out-of-pocket since it was discovered long after the wedding day. It is now four months before the wedding. You move through your planning worksheet and meet with Chris and Angela to plan the catering. You break the original WBS item into more detailed tasks.
You arrange meetings to interview caterers and to sample their food. Angela selects one that you have not used before, but who has good reviews. The food is excellent, and the price fits the budget. The caterer sends Angela an email outlining a tentative menu and pricing. She asks Angela to reply to confirm their contract, with an agreement to meet again three weeks prior to the wedding to finalize headcount and any last-minute menu changes.
What do you suggest that Angela do before confirming the contract?
YAngela is frustrated that you keep asking her more questions about the photographer. You know she is busy at work, so you select a package that includes six hours of photography, the three albums, and two hours of video. You are happy to meet Angela's requirements plus something extra that you think she will enjoy.
The photography goes well on the wedding day, but when they meet with the photographer a month later they learn the package does not also include digital copies. Chris is angry, and the photographer eventually agrees but at a significant additional cost. The couple must pay this cost out-of-pocket since it was discovered long after the wedding day. It is now four months before the wedding. You move through your planning worksheet and meet with Chris and Angela to plan the catering. You break the original WBS item into more detailed tasks.
You arrange meetings to interview caterers and to sample their food. Angela selects one that you have not used before, but who has good reviews. The food is excellent, and the price fits the budget. The caterer sends Angela an email outlining a tentative menu and pricing. She asks Angela to reply to confirm their contract, with an agreement to meet again three weeks prior to the wedding to finalize headcount and any last-minute menu changes.
What do you suggest that Angela do before confirming the contract?Choose one.
A) You and Angela get another reference who had a good experience with this caterer. Angela copies the activity list from your plan into her email and commits to the order contingent on the caterer confirming her agreement to those tasks.
B) You want another meeting with the caterer to discuss exactly what they will and will not do on the wedding day. You have already agreed on the menu, pricing, and the task list. You assume they will complete their work as customary in your area. The couple questions why you insist on yet another meeting, but ultimately agree.
Expert Answer:
